EM6420 IMPORTANT INFORMATION ABOUT THE E-SMARTLIFE APP!!!

  • Updated

Eminent will stop updating the E-SmartLife APP after 31-08-2024.

The cameras and APP will continue to work after this date. To ensure you will be able to get the most recent updates and functionality for your camera and smartphone we advise you to start using the cameras in the similar APP called “Tuya Smart” or “Smart Life” with the same functionality and a worldwide based support.

 

Please follow the steps below to properly migrate to another app:

Removal of the Camera(s) in the E-SmartLife APP

  1. Open the E-SmartLife APP
  2. Tap the device in the “All Devices” overview you wish to remove from the APP.
  3. Tap on the pencil icon in the upper right corner to enter the device settings.
  4. Tap “Remove Device” to remove the selected device from the “All devices” list.
  5. Repeat this for all the devices added to the E-SmartLife APP

Add the camera(s) to the “Tuya Smart” or “Smart Life” app.

  1. Download and install the “Tuya Smart” or “Smart Life” app from the Google Play Store or Apple App Store.
  2. Create a new account for the “Tuya Smart” or “Smart Life” app.
  3. Log in to the “Tuya Smart” or “Smart Life” app.
  4. Add your device(s) to your account in the app by tapping “+”
  5. Select “Add Device”
  6. From the “Add Manually” list select “Camera & Lock”
  7. Select “Smart Camera (Wi-Fi)” and follow the wizard to add your device.
  8. Test your device(s) to make sure they are working properly.
  9. Repeat this for all the devices added to the E-SmartLife APP

Delete your E-SmartLife account and APP

When you are done adding devices to Tuya Smart or Smart Life, you can remove the E-SmartLife account and app.

  1. Before removing the E-SmartLife app, we recommend that you remove your account from the E-SmartLife app for your own privacy and security.
  2. Open the E-SmartLife APP
  3. Tap “Profile”
  4. Click the settings button in the upper right corner (illustrated as a nut icon)
  5. Tap “Account and Security”
  6. Tap “Deactivate account”
  7. Remove the E-SmartLife app and start using the device(s) in the “Tuya Smart” or “Smart Life” app.